Total Care Heating & Air Reviews
Total Care installed a complete AC system in my home for me at a great price. Several weeks later I saw AC condensation dripping down the side of my house. Turns out a plumbing contractor I hired stepped on the AC system and broke the supporting straps in my attic and never told anyone. Total Care came out, re-strapped and leveled the system. The technician was in my attic fixing someone else's work for over an hour and never charged me a dime. I highly recommend Total Care!
Total Care Heating & Air is an awesome company. I never have had such a great experience asking questions on the phone. Denise gave me great customer service, she was very knowledgeable. She set up an appt.... the next day Josh showed up. Very professional. He was very clean cut. He fixed us up. And didn't leave a mess! Thank you for the great service guys!
It's a long read I know, but it's worth it. A week and a half after I bought my house, my A/C went out. Eli was barely a month old, and we are living in hemet. It gets over 100 degrees and it was miserable for a couple days before I went and bought a couple window A/C units and some box fans. The home warranty company was finding every reason in the book not to help us and say that they wouldn't fix my A/C. After finding out what I was going through we worked out a deal and I would pay Tim back through my payroll. He already ordered the equipment and I kept asking him how much it was going to be and he said "Oh, I don't know. I have to go look at the numbers". I kept thinking Oh great it's going to be a lot. Finally a couple days later I was in the office talking to our general manger and Tim came in and said that they decided that they were going to DONATE the system and the installation because I am a US Marine Corps Veteran. I was truly blown away...a couple days ago almost everyone was out at my house helping install the new system in my home. We now have A/C! I cannot thank you enough Tim, and everyone else who volunteered to help with my new system. You care about every single customer that calls the company for Heating or A/C problems, and you care about your employees. I am so grateful to be working for such an amazing company. Thank you for taking care of me and my family, thank you for giving me a truck to take home every day so I can spend more time with my family, and thank you for allowing me to learn and grow in this industry.
Great company with unbeatable service. Very happy and impressed with the level of professionalism.
Steve E. Murrieta
I had an emergency and Tim came out right away and found a problem. He had the part on his truck and was able to fix it right away.
Tim F, Yorba Linda
We had Josh come out to our house today to fix our Ac. He arrived with a great attitude and the know how to get it fixed right away.
Radar B, Rialto
My AC went out on me Sunday afternoon on one of the hottest days of the year.
We had a 45+ year-old air conditioning furnace that was in place and seemed to work fine when we moved into our house five years ago. Long story short, the furnace was working/functioning but our air conditioner had not been functioning properly since November 2015. We didn't think much of it since it was the winter months and the A/C wasn't needed anyway. But, come the new year and just living in southern California, it can get warm fairly quickly.
Total care Heating and Air came out to my house and installed a new A/C unit. Mike and Cory were very professional and respectful of my home. My family and I are happy and very cool now! Thank you Total Care...
Total Care Heating & Air Conditioning just did our home. They were on time and you can't get a better price anywhere. Give them a call you will be so happy you did.
At Total Care Heating & Air you will get fast response, great service, and great pricing. Family owned and operated. It's the only company my mom refers. That says it all.
Total Care Heating & Air did our repairs. They had great prices and we're on time. When I called them they were awesome scheduling me in. I was relieved to get my air conditioner fixed the next day. Knowledgeable and friendly. Thank you guys.
Amazing. Called and got same day service. Josh was very nice and professional. Thank you so very much. You guys are the BEST!!!!!'
Finally a Service company I can trust. My wife called in to get our units serviced. The service tech spent 2-1/2 hours cleaning and testing our units to my surprise we had a clean bill of health. They changed our filters and we paid them their tune up fee. We absolutely will recommend Total Care To all our friends and family. We appreciate you.